Organisation Contacts

organisation contacts are the contact detail information that either a participant or the ecosystem administrator looks up in case of a need to engage with a part of the organisation organisation c ontacts are defined by the organisation's users to be the main point of contact between the ecosystem participants and that specific organisation there are several types of contacts that can be registered within connect and they should always be updated registering a contact inside raidiam connect does not grant any type of access to this contact outside of the ecosystem or federation only organisation users, when added to raidiam connect, have any kind of access to contacts stored inside the platform usually, it's preferred that the contact be registered as a "department" rather than a specific person this avoids cases when a registered employee email stops being valid and the contact ceases to be useful raidiam connect current supports the following types of contact field name field description business responsible for the business concerns technical responsible for technical problems, such as performance, availability, and api's billing responsible for billing and accounts receivable incident responsible for incident handling inside the organisation security responsible for security details such as certificates organisation contact entity field description example contact type what the user should be contacted for account creation department user department technical first name user first name john last name user last name smith email user email address john smith\@raidiam com phone number user phone number country code 1123456789 additional information user additional information timezone cet pgp public key user pgp public key pgp public key contact address address line 1 identifying premises number or name raidiam building 1 address line 2 street address raidiam street 24 city city of domicile london postal code postal code of domicile aa2a 3aa country country of domicile kingdom