Organisation Contacts

Organisation contacts are the contact detail information that either a participant or the ecosystem administrator looks up in case of a need to engage with a part of the organisation.
﻿
Organisation Contacts are defined by the organisation's users to be the main point of contact between the ecosystem participants and that specific organisation. There are several types of contacts that can be registered within Connect and they should always be updated. 
Registering a contact inside Raidiam Connect does not grant any type of access to this contact outside of the ecosystem or federation. Only organisation users, when added to Raidiam Connect, have any kind of access to Contacts stored inside the platform.
Usually, it's preferred that the contact be registered as a "department" rather than a specific person - this avoids cases when a registered employee email stops being valid and the contact ceases to be useful.
Raidiam Connect current supports the following types of contact:
Field name
Field Description
Business
Responsible for the business concerns
Technical
Responsible for technical problems, such as performance, availability, and API's
Billing
Responsible for billing and accounts receivable
Incident
Responsible for incident handling inside the organisation
Security
Responsible for security details such as certificates
Organisation Contact Entity
Field
Description
Example
Contact Type
What the user should be contacted for
Account creation
Department
User department
Technical
First Name
User first name
John
Last Name
User last name
Smith
Email
User email address
[email protected]
Phone Number
User phone number
Country code - 1123456789
Additional Information
User additional information
Timezone - CET
PGP Public Key
User PGP Public Key
PGP Public Key
Contact Address
﻿
﻿
Address Line 1
Identifying premises number or name
Raidiam Building 1
Address Line 2
Street address
Raidiam street 24
City
City of domicile
London
Postal Code
Postal code of domicile
AA2A 3AA
Country
Country of domicile
Kingdom
﻿

Field name	Field Description
Business	Responsible for the business concerns
Technical	Responsible for technical problems, such as performance, availability, and API's
Billing	Responsible for billing and accounts receivable
Incident	Responsible for incident handling inside the organisation
Security	Responsible for security details such as certificates

Field	Description	Example
Contact Type	What the user should be contacted for	Account creation
Department	User department	Technical
First Name	User first name	John
Last Name	User last name	Smith
Email	User email address	[email protected]
Phone Number	User phone number	Country code - 1123456789
Additional Information	User additional information	Timezone - CET
PGP Public Key	User PGP Public Key	PGP Public Key
Contact Address
Address Line 1	Identifying premises number or name	Raidiam Building 1
Address Line 2	Street address	Raidiam street 24
City	City of domicile	London
Postal Code	Postal code of domicile	AA2A 3AA
Country	Country of domicile	Kingdom

Authorisation Domains and Roles for Organisations

Authorisation Servers